If you have any questions regarding shipping, payments or your order, please contact us:
Website: www.purepeptidesanz.com
Email: info@purepeptidesanz.com
Orders are dispatched from Perth, Australia. If an item is in stock and your order is placed, paid and processed before 12:00 PM AWST (Perth time) on a business day, it will generally be dispatched the same business day.
We ship using Australia Post Express Post, with an estimated delivery time of 1–3 business days depending on location. Tracking details will be provided once your order has been shipped.
Additional shipping options may be displayed at checkout depending on your location.
Our website uses industry-standard SSL encryption to protect your personal information and payment details. We handle personal data in accordance with applicable privacy laws and will only use your information to process orders and communicate with you about your purchase.
Due to regulatory requirements and the specialised nature of our products, we generally do not accept returns.
If you receive an incorrect, damaged, or missing item, please email info@purepeptidesanz.com within 7 days of delivery with your order number, a description of the issue, and photos if applicable. We will arrange replacements or other remedies as appropriate.
This policy operates subject to your rights under the Australian Consumer Law.
Orders may be placed online 24 hours a day, 7 days a week. Orders will be processed once payment has been successfully received.
If you wish to cancel an order, please email info@purepeptidesanz.com before the order has been dispatched. Orders cannot be cancelled once they have been shipped.
We accept major credit cards and other payment methods available at checkout. Prices, discounts and promotional offers are displayed on the website at the time of purchase.
For large or wholesale orders, please contact us directly by email for assistance.
You may create an account during checkout to view your order history and track order status. Guest checkout is also available.
If you placed your order as a guest and need an update, please email info@purepeptidesanz.com with your order details.
We aim to respond to all customer enquiries within 5 business days and resolve order issues as quickly as possible.
If you have any questions, concerns, or require assistance, please contact us at info@purepeptidesanz.com.
Age-Restricted & Research-Use Portal
All products supplied by Pure Peptides ANZ are intended strictly for in-vitro laboratory research purposes only. These materials are not intended for human or animal consumption, medical treatment, therapeutic use, diagnosis, or any clinical application.
By accessing this website you acknowledge that these products are chemical reagents and research compounds. They have not been evaluated or approved by the Therapeutic Goods Administration (TGA), the U.S. Food and Drug Administration (FDA), or any equivalent regulatory authority.
Purchases are intended only for qualified researchers, laboratory personnel, institutions, or individuals authorised to work with research chemicals. All products must be handled in accordance with applicable local, state, and federal regulations governing laboratory materials.
Pure Peptides ANZ accepts no liability for misuse, improper handling, or use outside legitimate scientific research. Certificates of Analysis (CoA) and purity documentation are supplied strictly for research verification purposes.
By entering this site you agree to our Terms & Conditions and Privacy Policy.
